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FAQ – Baptist Health VBC

 
 
Baptist Health

Frequently Asked Questions

A TytoCare device can be used for urgent care video visits through MyChart with a Baptist Health provider, giving you access to quality medical care from home.
 
What are the hours patients can request visits?
  • Providers are available 24×7 via our virtual urgent care offering!

Note: Please check with your primary care provider to see if they are set up for TytoCare visits. If they do offer TytoCare visits, ask your primary care provider what hours they are available.

How much will the visit cost?
  • Urgent Virtual Care Visits are 0$ for Baptist Employee Plan Members enrolled in the 2023 Enhanced PPO Plan and 2023 Core PPO Plan. If you’re on a High Deductible Plan, you will still be responsible for payment per your plan agreement. Non-Baptist employees should consult their benefits to find out cost for visits.
How can I get technical support?
Contact Support