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How do I connect to my CloseKnit clinician when it’s time for my wellness visit?
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- 15 minutes before the scheduled time for your annual wellness visit, unpack your kit on a table and place the weight scale on a hard surface (not a carpet).
- Log into the TytoCare app on the tablet by entering the email and phone number you used when you signed up. You’ll get a text message with a 6-digit code, use that to log into the app.
- Turn on the TytoCare device and wait until you see the green connected icon top-right corner of the app screen indicating the your device is connected to your Tyto app. When it’s time for your scheduled visit, your CloseKnit clinician will send you a notification to the app to join the call.
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What should I do at the end of the visit?
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- When you complete the visit, turn off the tablet, and return all the items back into the box. Affix the included return shipping label to the outside of the box, and tape the box shut. Schedule a pickup thru Annual Wellness Kit- Request UPS Pickup
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How can I get technical support?
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