| |
|
Before you get started, charge your TytoDevice and locate your Wi-Fi password.
|
Step 1: Download the Tytocare app
|
- NOTE: DO NOT create a TytoCare account in the TytoCare App. It will be created automatically via your MyBellin account.
- Download the TytoCare app via Apple or Android.
|
Step 1: Download the MyBellin app
|
- If it’s your first time, please download MyBellin via Apple or Android.
- If you have an existing account, please login to your MyBellin account.
|
| |
Step 2: Click ‘Launch TytoCare’ & Activate Device
|
| Open the menu and Tap ‘Launch TytoCare’ to start the activation process. This only needs to be done once. For further assistance, call TytoCare Support at 1-866-971-8986 option 2 |
| |
Step 3: Complete set up for covered family members (if needed)
|
| For covered family members who also see a Bellin Health provider, login with their MyBellin account, open the menu, and tap ‘Launch TytoCare’. For questions related to proxy access, call 1-888-899-9114. |
Step 4: Complete Welcome Visit
|
| This non-clinical training session helps you feel comfortable using TytoHome. In the TytoCare app, complete a free 15-minute Welcome Visit with a virtual trainer. Navigate to the start a welcome visit card, and click on the card. After clicking on the card, a popup is shown that will allow you to start your training. |
Step 1: Open the MyBellin app
|
| After setup, log in to MyBellin, open the menu, and go to “TytoCare Appointment” icon. Then follow the instructions in the app. |
| |
Step 2: Complete eCheck-In for your appointment.
|
| Up to 15 minutes prior to your appointment log in to the MyBellin app, go to ‘Appointments and Past Visits’. Click ‘eCheck-In’ for your upcoming TytoCare appointment, review and fill out each page. Once done, click ‘Join Video Visit’ to proceed. |
| |
Step 3: Begin your TytoCare visit
|
| Select the scheduled “TytoCare Appointment”. Tap “Begin visit” and the TytoCare app will launch. You will be placed in a virtual waiting room and will be notified when it is time for you to join the visit. |
| |
| For additional resources, please go to FAQs page |
|
|
