How to Run the TytoCare App Connection Test

In-App Connection Test

1. Log in to the TytoCare App.
2. Click on the menu icon, located in the top right corner of the screen.
3. From the menu, select Test Connection and the test will begin automatically.
   1. Within the “Test Connection” screen, select Internet Bandwidth Test which will lead to an in-app pop-up.
   2. From the pop-up, select Launch which will open a window in your phone browser.
   3. In that window press the word Start, located on the red meter in the middle of the screen.
   4. Make note of the “Download Mbps” and “Upload Mbps” numbers after the test is complete.
   5. Return to the TytoCare app.

Meaning of results:

• Internet Connection: Whether or not internet is available.
• Internet Bandwidth Test: Connection speed. Recommended and Minimum requirements are located in the link below:
  
  https://support.tytocare.com/knowledgebase/article/KA-01111/en-us
• Connection to Tyto Device: Whether or not the Tyto Device is connected.
• Video Call in Online visit: Whether or not video functionality is available for an Online Visit.
• Camera Test: Whether or not the TytoCare app has access to the device camera.
• Microphone Test: Whether or not the TytoCare app has access to the device microphone.