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| Before you get started, have your username and password ready that you received via email when you ordered your kit. |
Step 1: Unboxing your CloseKnit HealthKit
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- Your package includes the TytoCare Medical Exam Device
- Includes, thermometer and adaptors for heart, lung, ear, skin and throat exams
- Visual measuring tools: Pulse Oximeter and blood pressure cuff
- Weight scale
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Step 1: Power on your tablet
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- Turn on the tablet included in your CloseKnit HealthKit by pressing and holding the power button found on top of the tablet.
- Launch the TytoCare and login with your email and phone number. You should get a text to your phone with a six-digit code. Enter the code into the app to complete the login process.
- Place the tablet on the stand.
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Step 2: Power on your TytoCare Medical Exam Device
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- Once your tablet is on, wait for the Mobile Hotspot icon to show at the top-right corner of your tablet.
- Power on your Tyto device by pressing and holding the Power button for 2-3 seconds.
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Step 3: Pairing your TytoCare Device
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- After powering on both the tablet and the TytoCare device, wait for 2-3 minutes for auto-pairing.
- Check on the TytoCare device icon found at the top-right of your Tyto app. The icon will turn Green which indicates that the Tyto app and device are paired successfully.
NOTE: Please make sure to have a good cellular network signal reception on your tablet for a smooth online visit experience. |
Step 1: Scheduled appointment
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- Check your email for your scheduled appointment
- Login to the TytoCare app 15 minutes prior to your scheduled appointment’s date/time
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Step 2: Before your scheduled visit
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- Before your scheduled vsit, you will receive a notification via chat reminding you to login to the Tyto app using your Samsung tablet
- You will also receive a notification in the Tyto app that a provider would like you to join the visit
- Agree to the visit consent
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Step 3: Begin your TytoCare visit
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- You will be placed in a virtual waiting room and the provider will attend to you shortly
- Complete the post-visit survey by providing your feedback about your visit experience
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| For additional resources, please go to FAQs page |
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